About Us

Flowers and plants are subject to local and seasonal availability.
With your permission,
similar products of equal or greater value may be substituted as required.
Price and availability may vary for some destinations and during holiday period.

Minimum Delivery Order: HKD $300 up
Delivery Charges: Central (FREE), Other Destinations (ASK)

If you are not satisfied with the quality of your purchase, the delivery process or any other aspect of your order please contact us immediately by e-mail or phone, and we will make every effort to correct the problem. Due to the perishable nature of our product, please make all customer service inquiries within 48 hours of delivery. We will provide a replacement or refund your money if no other satisfactory remedy remains.

Corporate billing, purchase orders, and corporate discounts apply to corporate account holders. To open a corporate account please contact us at flower@petals.com.hk or visit us in person.

We accept cash, credit cards, debit cards, and bank transfer.
We also offer cheque payments for corporate account holders.

We accept the following cards:

• Visa
• Master
• American Express

Bank Deposit (for local clients): China Construction Bank (Asia) Corporation Ltd, A/C: #003268888

Cheques should be made payable to "Petals" and send to us to the following address:
Shop 1A &B, G/F., Bank of America Tower, 12 Harcourt Road, Central, Hong Kong.